1. Supply voltage of this product is 12v or 24v; never connect to other high voltage. 2. Never connect two wires directly in case of short circuit. 3.Lead wire should be connected correctly according to colors that connecting diagram offers
We are professional Shenzhen based LED light factory with reliable quality and competitive price, specialized in LED strip, LED rigid bar, LED Tube, LED Panel light, LED down light. Our product sell very well overseas by trading company, we believe that our direct sell will bring you more benefit, look forward to cooperate with you!
FAQ: Q1:Can i have a sample order for led light? A:Yes,we welcome samples order to test and check quality,mixes samples are acceptable Q: 2. Do you accept OEM /ODM services? A: Yes, we accept and produce as your requests Q3:How do you ship the goods and how long does it take to arrive? A:We usurally ship by DHL,UPS,FEDEX or TNT,It usually takes 3-5 days to arraive.Airline and sea shipping also acceptable. Q4.How to proceed the order for led light? A:Firstly let us konw your requirements or application.Secondly we quoted according to your requirements or our suggestions,Thirdly customer confirm all the details of the sample as formal order.Fourthly we arrange the prodcution. Q6:Do you offer guarantee for the products? A:Yes.we offer 3-5 years warranty for our products. Q: 8. How to proceed the order if I have logo to print? A:1) send us the logo files, once receiving your payment, we will arrange to design the logo; 2) after received your confirmation of the logo, we will do sample and send it to you check; 3) if you confirm the sample is ok, we will produce the mass; 4) once ready, pls pay the rest payment and we will produce goods and arrange shipment Q: 9. What is the guarantee of our products and how about the returns? A:1) Two year warranty,According the goods quality,and we give different warranty time 2) Warranty service will be honored if the damage is not caused by human; 3) Pls send back the defective goods within the warranty period, we will repaire them or send you new free; 4) If there are only several pcs accessoires(the fee is less or around shipping fee) are damaged, pls send us some pictures and video about the detail problem. Once confirmed the problem, we will send you free new goods instead with your next order.